Alerting

If something goes wrong with your application, you will be notified. Artifakt allows you to define the alerts you wish to receive to help you monitor your environments.

Configuring Alerts

These alerts can be activated / deactivated from your user settings and are sent to the email address entered in your profile. For more information, please visit the Notification page.

When you create or are given access to a critical environment, alerts are automatically enabled for that environment (except for the Guest role). Alerts can be manually activated for noncritical environments.

Thresholds Defined by Artifakt

Whatever the type of alert, it always works the same way. We have defined resource consumption thresholds that we recommend not to exceed in order to benefit from a stable and high-performance Cloud platform. When an environment exceeds a threshold, an alert is sent.

Please note that thresholds defined by Artifakt cannot currently be changed.

If you receive too many alerts, consider:

  • Increasing the resources allocated to your platform (CPU, memory or storage)

  • Optimize your application's source code and any tasks (cron jobs, etc.) that you might run in order to consume fewer resources

You can find below the thresholds defined by Artifakt:

Resource

Metric

Threshold

Period

Web Server

CPU Usage

70%

5 min

Web Server

Memory Usage (RAM)

60%

5 min

Storage

Read/Write Time

80 ms

5 min

Database

CPU Usage

70%

5 min

Database

Free memory (RAM)

40%

5 min

Database

Free Storage Space

20%

5 min

Critical environments

Response time

5 sec

30 sec

Critical environments

Availability

HTTP response code 200 OK

30 sec

Here's how to read the table above (examples):

  • If, during a period of 5min, the CPU usage of the web servers powering your environment is greater than or equal to 70% of the total capacity, an alert will be sent.

  • If, during a period of 5min, the free storage space available for the database is less than or equal to 20%, an alert will be sent.

Email Example

When an alert is triggered, you will receive an email like the one below. You can easily see which project and environment generated the alert and quickly access the monitoring in the Artifakt Console.

Alert CPU Usage Email